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THE 1995-2005 JOB OUTLOOK IN BRIEF

JOBS FOR TOMORROW

GUIDE TO GETTING A GOVERNMENT JOB

GUIDE TO BUYING USED FEDERAL PERSONAL PROPERTY

Do you want to buy Government property? If you do, you need to talk to us. We're the U.S. General Services Administration (GSA), and we sell used personal property for nonmilitary Federal agencies.

SMALL BUSINESS HANDBOOK: LAWS, REGULATIONS AND TECHNICAL ASSISTANCE SERVICES

THE INSIDE STORY: A GUIDE TO INDOOR AIR QUALITY

BUYING A USED CAR

NINE WAYS TO LOWER YOUR AUTO INSURANCE COSTS

HELPING YOUR CHILD LEARN RESPONSIBLE BEHAVIOR WITH ACTIVITIES FOR CHILDREN
  1. Contents
  2. Introduction
  3. What Do We Mean By Responsibility?
  4. How Can Parents Encourage Responsible Behavior?
  5. Activities
  6. Getting to Know Others
  7. Magic Words, Caring Deeds
  8. Gifts From the Heart
  9. Honesty, the Best Policy
  10. There's a Monster in My Room!
  11. Bully
  12. Helping Out
  13. A Job Well Done
  14. Our Heroes!
  15. OOPS!
  16. Will You Be My Friend?
  17. Share a Story
  18. Parents and the Schools
  19. Bibliography
  20. Acknowledgments


BOOKS FOR CHILDREN

A GUIDE TO BUSINESS CREDIT FOR WOMEN, MINORITIES, AND SMALL BUSINESSES

BUYING A SAFER CAR

HOW TO FILE A CLAIM FOR YOUR BENEFITS

COST OF OWING & OPERATING: Automobiles, Vans, and Trucks

  1. Table of Contents
  2. Cost of Owning and Operating Automobiles, Vans, and Trucks
  3. Introduction
  4. Vehicles Used in this Study
  5. Types of Costs
  6. Adjustment of Costs to Other Vehicles and Localities
  7. Applications for Study Data
  8. Opportunities for Cost Saving
Tables
Vehicle and Estimating Bases
Subcompact 1991 Model Automobiles
Compact 1991 Model Automobiles
Intermediate 1991 Model Automobiles
Full-sized 1991 Model Automobiles
Compact 1991 Model Pickups
Full-sized 1991 Model Pickups
1991 Model Minivans
Full-sized 1991 Model Vans
Cost Per Thousand Dollars For Various Financing Plans
Gasoline Cost Per Mile At Various Gasoline Prices
Worksheet to Convert Costs to a Specific Vehicle and Locality


CONSUMER HANDBOOK TO CREDIT PROTECTION LAWS

  1. Contents
  2. INTRODUCTION
  3. THE COST OF CREDIT
  4. Shopping Is the First Step
  5. What Laws Apply?
  6. The Finance Charge and Annual Percentage Rate 12APR)
  7. A Comparison
  8. Cost of Open-end Credit
  9. Leasing Costs and Terms
  10. Open-end Leases and Balloon Payments
  11. Costs of Settlement on a House
  12. APPLYING FOR CREDIT
  13. Discrimination
  14. What Law Applies?
  15. What Creditors Look For
  16. Information the Creditor Can't Use
  17. Special Rules
  18. Discrimination Against Women
  19. If You're Turned Down
  20. CREDIT HISTORIES AND RECORDS
  21. Building Up a Good Record
  22. What Laws Apply?
  23. Credit Histories for Women
  24. Keeping Up Credit Records
  25. OTHER ASPECTS OF USING CREDIT
  26. What Laws Apply?
  27. Billing Errors
  28. Defective Goods or Services
  29. Prompt Credit for Payments and Refunds for Credit Balances
  30. Cancelling a Mortgage
  31. Lost or Stolen Credit Cards
  32. Unsolicited Cards
  33. ELECTRONIC FUND TRANSFERS
  34. Instant Money
  35. EFT in Operation
  36. What Law Applies?
  37. What Record Will I Have of My Transactions?
  38. How Easily Will I Be Able to Correct Errors?
  39. What About Loss or Theft?
  40. What About Solicitations?
  41. Do I Have to Use EFT?
  42. Special Questions About Preauthorized Plans
  43. COMPLAINING ABOUT CREDIT
  44. Complaining to Federal Enforcement Agencies
  45. Penalties Under the Laws
  46. GLOSSARY
  47. SUBJECT INDEX
  48. DIRECTORY OF FEDERAL AGENCIES
  49. FEDERAL RESERVE BANKS
  50. OTHER CONSUMER PAMPHLETS AVAILABLE
CONSUMER'S RESOURCE HANDBOOK
  1. Table of Contents
  2. Acknowledgments
  3. Using this Handbook
  4. What's in the Handbook
  5. Other Sources of Help
  6. Other Consumer Information
  7. Part I. Buying Smart 5
  8. Protecting Yourself 5
  9. Red Flags of Fraud 6
  10. Complaining Effectively 6
  11. Writing a Complaint Letter 7
  12. Sample Complaint Letter 8
  13. Consumer Tips 9
  14. Car Repair, Purchase, Renting and Other Concerns 9
  15. Mail Order 12
  16. Mail Fraud 13
  17. Telemarketing 13
  18. Calls That Cost: 900 Numbers and Other Pay-Per-Call Services 14
  19. Door-to-Door Sales 15
  20. Home Improvement 16
  21. Home Financing 17
  22. Selecting a Financial Institution 18
  23. Credit 19
  24. Consumer Privacy 22
  25. Advance Fee Scams 23
  26. Special Contracts 23
  27. Travel Scams 25
  28. Rent-To-Own 25
  29. Product Safety and Recalls 26
  30. Nutrition Labeling 27
  1. Part II. Consumer Assistance Directory 29
  2. Corporate Consumer Contacts 29
  3. National Consumer Organizations 56
  4. Car Manufacturers 59
  5. Better Business Bureaus 63
  6. Trade Association and Other Dispute Resolution Programs 67 State,
  7. County and City Government Consumer Protection Offices 70 State
  8. Agencies on Aging 83
  9. State Banking Authorities 87
  10. State Insurance Regulators 89
  11. State Securities Administrators 91
  12. State Utility Commissions 93
  13. State Vocational and Rehabilitation Agencies 95
  14. State Weights and Measures Offices 99
  15. Military Commissary and Exchange Offices 102
  16. Federal Information Center 104
  17. Selected Federal Agencies 105
  18. Federal TDD Directory 111
  19. Index 116


EATING FOR LIFE

FAIR DEBT COLLECTION

A CONSUMER'S GUIDE TO FATS

POCKET GUIDE TO FEDERAL HELP FOR INDIVIDUALS WITH DISABILITIES:

A CONSUMER GUIDE TO AIR TRAVEL

YOUR HOME FIRE SAFETY CHECKLIST

FLY SMART

MAKE YOUR SAFE TRIP EVEN SAFER

FOREIGN ENTRY REQUIREMENTS

THE GED TESTS

GLOVE BOX TIPS FROM TED THE TECHNICIAN: HOW TO COMMUNICATE FOR BETTER AUTOMOTIVE SERVICE

CONSUMER HANDBOOK

ON ADJUSTABLE RATE MORTGAGES

PREPARING YOUR CHILD FOR COLLEGE: A RESOURCE BOOK FOR PARENTS

STAYING INDEPENDENT: PLANNING FOR FINANCIAL INDEPENDENCE IN LATER LIFE

FACTS FOR CONSUMERS ABOUT INVENTION PROMOTION FIRMS

WHAT YOU SHOULD KNOW ABOUT BUYING LIFE INSURANCE

FINDING AND PURCHASING PUBLIC LANDS

HEALTHY LAWN, HEALTHY ENVIRONMENT

LOST OR STOLEN: CREDIT AND ATM CARDS

THE MEDICARE HANDBOOK

GUIDE TO HEALTH INSURANCE FOR PEOPLE WITH MEDICARE

INVEST WISELY: AN INTRODUCTION TO MUTUAL FUNDS

NATURALIZATION REQUIREMENTS AND GENERAL INFORMATION

NEW CAR BUYING GUIDE

GENERAL INFORMATION CONCERNING PATENTS

HOW TO BUY SURPLUS PERSONAL PROPERTY FROM THE U.S. DEPT. OF DEFENSE REUTILIZATION AND MARKETING SERVICE

CITIZEN'S GUIDE TO PESTICIDES AND TOXIC SUBSTANCES

EMERGENCY PREPAREDNESS CHECKLIST

COPING WITH DISASTERS: TORNADOS, FLASH-FLOODS, WINTER STORMS, HURRICANES, FIRE, HAZARDOUS MATERIALS SPILLS

SOLVING CREDIT PROBLEMS

READ IT BEFORE YOU EAT IT!

1995 U.S. REAL PROPERTY SALES LIST ( THE U.S. REAL PROPERTY SALES LIST IS PUBLISHED BY THE FEDERAL PROPERTY RESOURCES SERVICE (FPRS) OF THE U.S. GENERAL SERVICES ADMINISTRATION (GSA).

CREATING RESUMES AND COVER LETTERS THAT WORK FOR YOU

YOUR GUIDE TO SOCIAL SECURITY BENEFITs

SWINDLERS ARE CALLING: 8 THINGS YOU SHOULD KNOW ABOUT TELEMARKETING FRAUD

INVESTMENT SWINDLES: HOW THEY WORK AND HOW TO AVOID THEM

SCHOOLS WITHOUT DRUGS: A PLAN FOR US ALL

TIMELESS CLASSICS: A READER'S GUIDE

GUIDE TO OBTAINING VITAL RECORDS: BIRTHS, DEATHS, MARRIAGES, AND DIVORCES

GUIDE TO TRADEMARKS

FEDERAL BENEFITS FOR VETERANS AND DEPENDENTS


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